Effective Date: 17/07/2025

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At Fountain & Eden, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our online store. By using our website or providing your personal information to us, you consent to the practices described in this policy.

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Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment information (e.g., credit card details) that you provide during account creation or checkout.

• Account Information: If you create an account on our website, we may collect your username, password, and purchase history.

• Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, pages visited, time spent on the site, and referring websites.

• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your user experience. These technologies help us track your preferences and improve our services.

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How We Use Your Information
We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and billing.

• To communicate with you regarding your order, updates, promotions, and customer service inquiries.

• To improve our website and services, personalize your experience, and understand customer preferences.

• To comply with legal obligations and resolve disputes.

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Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies, and email marketing platforms) who assist us in operating our business.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

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Data Security
We take the security of your personal information seriously and implement appropriate security measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

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Your Rights and Choices
You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of the personal information we hold about you by logging into your account or contacting us directly.

• Opt-out of Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in the email or contacting us.

• Data Deletion: You may request that we delete your personal information. Please note that certain information may need to be retained for legal or operational purposes.

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 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyse usage patterns on our website. Cookies are small text files stored on your device. You can control cookie settings through your browser settings. However, disabling cookies may affect the functionality of the website.

 

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information.

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Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

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Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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Fountain & Eden
Email: [Your Email Address]  
Phone: [Your Phone Number]  
Address: [Your Business Address]

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By using our website and services, you acknowledge that you have read and understood this Privacy Policy.